Check in 4

• How do I check in online?
• Where do I find my booking reference and/or ticket numbers?
• Can I check in for a return flight already?
• How long before departure can I check in online?

Travel Documents 6

• When do I receive my ticket?
• Is the booking confirmation my ticket as well?
• Is my ticket also my boarding pass?
• How long does my identification document need to be valid?
• Do I need a visa for my destination country?

See all 6 articles

Changes 3

• I see an error on my booking confirmation. What now?
• Can someone else use my ticket?
• Can I change the date on my ticket?

Cancellations 2

• Can I cancel my ticket?
• What does it cost to cancel my ticket?

Seats 2

• Can I reserve my own seat?
• What is the difference between a seat reservation and selecting a seat at check-in?

Baggage 5

• Is checked baggage included in my ticket?
• How do I book extra checked baggage?
• How much hold baggage can I take with me?
• Can I bring special baggage?
• Can I bring my pet?

Other 5

• How do I use my discount code?
• Paying with Visa or MasterCard?
• Contact
• Terms and Conditions
• Terms and Conditions Airlines

Calamities 2

• My flight is delayed and/or canceled. What should I do?
• The airline has changed departure times. What now?